Terms of Service - OKX Singapore

Last updated: 24 June 2025

Thank you for visiting OKX.com or the OKX app (the “Site”). These Terms of Service constitute a legally binding agreement between the OKX Platform (as defined below) and you (hereinafter referred to as “User,” “user,” “You,” or “you”) and governs your use or access to the OKX Platform and/or the Services. By accessing or using the Site or our Services (including the OKX Platform) you are deemed to have read, understand and irrevocably consent to all of the terms contained herein, as may be updated and amended from time to time, so please read them all carefully.

OKX SG Pte. Ltd. (OKX Singapore) has obtained a Major Payment Institution license from the Monetary Authority of Singapore (MAS) to provide digital payment token services and cross-border money transfer services. The terms “digital payment tokens” or “DPT” refer to digital payment tokens within the meaning given in the Payment Services Act 2019, which are supported by the OKX Platform for use under the Services, as may be added, removed or amended from time to time.

The Services set out in these terms are available to Singaporean users of OKX Singapore only. The facilitation of the Services and the OKX Platform together comprise the Services.

To the extent of conflict between these terms and any other terms on okx.com, these terms apply.

YOU SHOULD READ THESE TERMS CAREFULLY

Please read these terms carefully before you start to use our Services. These terms give you information about how we will provide our Services to you, how these terms may be changed or ended, what to do if there is a problem and other important information.

For avoidance of doubt, this Agreement does not apply to services not offered by OKX Singapore but by other OKX Group entities pursuant to their own service terms. You will need to separately accept their respective terms of service before using such services. You can find a copy of the terms governing other services here:

.

Please review our

and the before using OKX Singapore’s DPT services and depositing any Asset with OKX Singapore.

CONTRACT BETWEEN US AND YOU

These terms constitute an agreement between us, and the person who accesses or uses the Services. By accessing or using the Services, you agree to be bound by these terms. If you do not agree to these terms, or any revisions to the Services or these terms, you should not access or use the relevant Services. It is your responsibility to check these terms from time to time to ensure that you agree with them, and your continued use of the Services after any change to these terms will be deemed to be your acceptance of the change.

CHANGES TO THESE TERMS

We may make changes to these terms from time to time (including any part of the OKX Platform or Services, or the policies and terms that apply to the OKX Platform or Services) and will take steps to bring any such change to your attention (such as by sending you an email notifying you of the change).

If we make a change to these terms between the time you make an Order through the OKX Platform and the time that Order is accepted or processed, the Order and any Service provided will be subject to these terms as they were before we made that change.

If you do not agree to any change to these terms (including any Fees, policies or terms that apply to the OKX Platform or Services), you should immediately stop using the OKX Platform or the relevant Service. You may also close your Account. If you do not agree to bound by the changes to these terms, your sole and exclusive remedy will be to terminate your use of the Services and close your account.

HOW TO INTERPRET THESE TERMS

Some words in these terms have special meanings (which are set out in Part C (How to interpret these terms). That part also includes rules about how to interpret these terms.

Where OKX, we, us, our is used in these terms, it means OKX Singapore.

INCONSISTENCY OF TERMS

To the extent of any inconsistency between a provision of Part A (General terms) and any other Part of these terms, Part A takes precedence and does not alter in any way the terms or conditions of any other Part of these terms (except where the other terms expressly state that they apply).

QUESTIONS ABOUT HOW TO USE THE OKX PLATFORM?

If you have any questions about how to use the OKX Platform, please go to

.

FIND OUT MORE ABOUT OUR OTHER SERVICES

Members of the OKX group provide other products and services (i.e., product and services which are not the Services). Go to our website to get a copy of the terms governing other services (including the terms that govern provision of the OKX Platform and Web3 services).

These other products and services may not be available to you. They are not regulated under the Singaporean payment services licensing regime and are not subject to regulation by MAS.

HOW WE HANDLE YOUR PERSONAL INFORMATION & HOW TO OPT OUT OF MARKETING

Refer to our

for information about how we handle your personal information. Please note that we may need to request further personal information when providing services to you in order to fulfill travel rule requirements.

You can opt out from these marketing communications at any time by following the unsubscribe link within any marketing communications sent to you or by contacting our Customer Service at

.

Part A General terms

1. Eligibility for using our Services

In order to use the OKX Platform and the Services, you must establish an Account and satisfy our eligibility criteria (as we may advise to you from time to time).

2. Your Account

Registration

2.1 In order to use the OKX Platform, including our Services and Products, you must have a user account established via the OKX Platform (OKX Profile).

2.2 You may not have more than one OKX Profile without our express agreement, except where you wish to act in different capacities (for example, in your personal capacity and in your capacity as trustee, in which case, you may have an OKX Profile for each capacity).

2.3 You agree to provide accurate, current and complete information during the OKX Profile registration process and to update such information by your accessing of your OKX Profile to keep your OKX Profile accurate, current and complete.

2.4 Once you successfully register for an OKX Profile, you will become a user and will get a username and password.

Protecting your OKX Profile and your Account(s)

2.5 You must safeguard any keys, certificates, passwords, access codes, user identification numbers, API key, and any other credentials and login information provided or generated in respect of your Account(s) or your use of the OKX Platform (each, a Password). If you lose a Password you may not be able to access your Account. To avoid potential security risks, you should not set the login password, administration password and any other Passwords as the same.

2.6 You must notify us immediately of any unauthorised use of a Password or your Account, or if you become aware any security breach.

2.7 We will not be responsible for any liability, Loss or damage of any kind arising out of the unauthorised use of any your Passwords, unless such Loss or damage is caused by our gross negligence, fraud or wilful conduct or our direct failure where it is within our reasonable control.

2.8 You understand and agree that if you authorise a third party to use any of your Passwords:

(a) the third party will know your Account information (including information in relation to your Assets, transactions, operating authority for trading and Account information), your Account will be exposed to certain risks, and you may suffer Loss or damage; and

(b) you will be solely responsible for action taken by third party, or any Loss or damage caused by you authorising any third party to use your Password.

Password recovery

2.9 If you lose your Password, you can reset it through the OKX Platform.

Closing your Account

2.10 You may ask us to close your Account at any time. We may (acting reasonably) reject your request to close your Account, including where we are subject to Applicable Laws and Regulations or a requirement of a Competent Authority, which restricts our ability to provide the Assets to you or requires us to transfer the Assets to another person.

2.11 Closing your Account will not affect any rights and obligations incurred prior to the date of Account closure.

2.12 Before we close your Account, you may be required to cancel or complete all open Orders.

2.13 When your Account is closed and your Account shows a credit balance, we will (subject to deducting any amounts you owe to us in accordance with these terms) return your Assets to you by:

(a) returning any Fiat Currency to any bank account linked to your Account; and

(b) transferring any Digital Payment Token to the Digital Payment Token address which you provide to us.

2.14 You are responsible for any fees, costs, expenses, charges we reasonably incur, or obligations, associated with the closing of your Account and returning Assets to you (for example, these may include transaction fees associated with transferring your Digital Payment Token to the Digital Payment Token address you provide, unstaking fees or other overhead costs that we reasonably incur). In the event that those amounts exceed the value of the Assets in your Account, you will be responsible for reimbursing us the difference.

3. Your Assets

3.1 You represent and warrant that:

(a) you are the ultimate, and effective legal and beneficial, owner of any Assets transferred to your Account;

(b) you will not act as nominee or trustee for any other person in respect of any Assets held in your Account; and

(c) you will not transfer, assign, pledge, charge or otherwise create any security interest or encumbrance whatsoever over any Assets held in your Account.

3.2 We will not ask any user to provide any Password or private keys, and will not ask any user to transmit any Assets (as the case may be). Accordingly, we will not be liable for any Loss or damage incurred as a result of your failure to safeguard any Password or private key, or the transmission of any Assets made at the request of another user.

3.3 You acknowledge that we may delist any Digital Payment Token from the OKX Platform.

3.4 Any Digital Payment Token you purchase through the OKX Platform will be credited to your Account, and our obligation in this regard will be deemed complete when the Digital Payment Token you purchased is reflected in your Account.

3.5 If you transfer any Assets to a wrong account and such account is controlled by us, we may reject the transaction and return to you the relevant amount of Assets, less any applicable Fees.

Withdrawing Assets from your Account

3.6 If you initiate a bank or payment service provider recall, you agree that we may convert some or all of your Digital Payment Token to Fiat Currency, at the market price, to meet all or part of this recall.

3.7 If your Account shows a credit balance, you may ask us to return any available Assets to you. However, we may (acting reasonably) elect to withhold (or if applicable, deduct) your request to withdraw (in whole or in part) Assets where:

(a) you have any actual or contingent liability towards us under these terms; and

(b) we reasonably determine that there is an unresolved dispute between you and us in connection with these terms.

4. Your obligations

4.1 You must ensure that you provide correct and complete information and documentation when using the Services and in response to any request that we make. To the extent permitted by law, we do not accept liability for any Loss or damage caused by your failure comply with this clause.

4.2 You must provide any information and documentation that we reasonably request and within the timeframe as we may reasonably require from time to time.

4.3 You must not use the OKX Platform or Services in any way that:

(a) causes, or may cause, damage to the OKX Platform or Services;

(b) impairs the availability or accessibility of the OKX Platform; or

(c) infringes the rights and interests of any third party.

4.4 You must not use the OKX Platform or Services as a place, platform or medium for engaging in commercial activities without our prior agreement (for example, if you onboard with us as an institutional user in the business of cryptocurrency trading).

4.5 You must comply with all Applicable Laws and Regulations when you use the OKX Platform or the Services, including any applicable tax laws and any Applicable Laws and Regulations of international jurisdictions beyond your country of residence and/or citizenship. You acknowledge and agree that we do not provide any advice about the Applicable Laws and Regulations that apply to your use of the OKX Platform or the Services (including any legal or tax advice) and we are not responsible for determining whether taxes apply to any transactions you enter into, or for collecting, reporting, withholding or remitting any taxes arising from any transactions. You should seek professional advice (legal and/or tax) to determine your obligations and your tax status under all Applicable Laws and Regulations.

5. Trading on the OKX Platform

5.1 An Order will:

(a) only be valid and open for processing by us it is made in accordance with these terms; and

(b) remain valid and open for processing until it is withdrawn or executed.

5.2 You are responsible for the information you provide to us regarding each Order that you make. We will not:

(a) enquire into the reasonableness of any Order that you make; or

(b) be liable for incorrect entries made by you on the OKX Platform, including data input errors with respect to the Digital Payment Token, amount or any other parameter of an Order.

5.3 We are under no obligation to accept or process an Order unless sufficient Fiat Currency or Digital Payment Tokens are available in your Account for:

(a) the settlement of the Order; and

(b) the payment of any related Fees, charges and expenses.

5.4 When you place an Order, the quantity of the relevant Digital Payment Token (including any applicable Fees) is placed on hold in your Account until the Order Fills, expires or is cancelled. Any unfilled portion of an Order will remain on hold until it Fills, expires or is cancelled.

5.5 You may withdraw or cancel an Order after it is submitted, as long as the Order has not been Filled or executed pending confirmation by the relevant Digital Payment Token network. Digital Payment Tokens which are the subject of a pending Trade will not be reflected in your Account and will not be available for you until it is reflected in your Account. You understand and agree that, except in the circumstances described clause 5.9, Trades are irreversible once Orders are executed.

5.6 We will send you a confirmation of each Order, withdrawal or cancellation of an Order, or an Order being Filled (partially or completely). You can also view your trading history in your OKX Platform user account.

5.7 You acknowledge and agree that:

(a) by entering into a Trade on the OKX Platform, you are instructing us to process the Trade at the price quoted on the OKX Platform as accepted by you when you placed the relevant Order and you agree to pay any associated fees;

(b) we carry out Trades based on price‑time priority and that

1. you are subject to the same price‑time priority as any other user of the OKX Platform;

2. an Order submitted through the API is subject to the same price‑time priority as an Order received through the OKX Platform;

(c) Trade is settled by debiting and crediting (as the case may be) each user's Account;

(d) there may be a delay in executing a Trade on the OKX Platform as a result of OKX's secure trading protocols which require Digital Payment Token private keys to be stored securely using a combination of online and offline storage for added security; and

(e) we provide an API which enables a user to stream live prices into their own user interface as well as perform the same Trade or to place the same Order that is available to a user on the OKX Platform. In order to maintain a fair and orderly OKX Platform, we may restrict the number of Orders placed through the API and monitor messages in order to:

1. protect the OKX Platform against denial of service attacks;

2. prevent the abuse of an order book; and

3. improve the overall trading experience on the OKX Platform.

5.8 We may place limits on Orders and Trades.

5.9 The OKX Platform has

in place to prevent self-trading. If we detect such a scenario, as determined in our full discretion, the OKX platform shall have to right to cancel the involved orders or decrement them appropriately to avoid self-execution.

5.10 We may, acting reasonably:

(a) process, cancel, correct or reverse any Digital Payment Token transaction or transfer made as part of the Services;

(b) take any other action to eliminate any adverse effects to the overall wellbeing of the market, including closing your Account(s), limit trading, halt trading, rollback transactions and return the relevant Digital Payment Tokens to any complainant,

in the following circumstances, even where Fiat Currency has debited from your Account:

(c) the occurrence of abnormal transactions, market interruption and other abnormal conditions caused by Events Outside Our Control;

(d) in accordance with our legal obligations, including in response to a subpoena, court order or requirement imposed by a Competent Authority;

(e) we suspect the transaction may be erroneous;

(f) we suspect the transaction may involve, or be related to, any Prohibited Activities;

(g) we suspect that the transaction may involve, or be related to, a contravention of Applicable Laws and Regulations.

To the extent permitted by law, we do not accept liability for any Loss or damage caused by us taking action under this clause (other than to the extent that the Loss or damage is due to our gross negligence, fraud or wilful misconduct).

6. Who you enter into transactions with when using our Services

6.1 The counterparty to every user’s Trade shall be OKX Singapore.

6.2 You agree not to object to, or otherwise bring a claim against us related to any transaction instructed by you to us.

7. Prohibited activities

7.1 Any use of our Services in connection with any of the following categories of activities or businesses is prohibited (Prohibited Activities) and we reserve the right at all times to monitor your transactions or accounts that are related to any of the following Prohibited Activities:

(a) unlicensed money service businesses, including but not limited to unlicensed payment services providers, the unlicensed sale of money orders or cashier’s cheque or any unlicensed money transmitter activities;

(b) banks or financial institutions that do not maintain a physical presence in any country (ie. a “shell bank''), or a bank or financial institution has customers that are shell banks;

(c) banks or financial institutions that do not comply with, or would cause OKX to not be in compliance with any, Applicable Laws and Regulations that apply to OKX or the services or activities carried on by the bank or financial institution or OKX;

(d) adult content and services, including any types of pornography or other obscene materials (including literature, imagery and other media), sites offering any sexually‑related services such as prostitution, escorts, pay-per view and adult live chat features;

(e) deceptive marketing and false advertising services;

(f) religious and/or spiritual organisations;

(g) unlicensed sale of weapons of any kind, including but not limited to firearms, ammunition, knives, explosives, or related accessories;

(h) certain regulated products and services, including but not limited to marijuana dispensaries and related businesses; sale of tobacco, e-cigarettes and e-liquid; online prescription or pharmaceutical services; age restricted goods or services; and toxic, flammable and radioactive materials;

(i) pseudo-pharmaceuticals – companies manufacturing and or selling untested or unapproved pharmaceuticals;

(j) drugs and drug paraphernalia, including but not limited to, sale of narcotics, controlled substances, and any equipment designed for making or using drugs, such as bongs, vaporizers and hookahs;

(k) gambling activities, including but not limited to sports betting, casino games, horse racing, dog racing, lotteries, games of chance, sweepstakes, games of skill that may be classified as gambling (i.e. poker), or other activities that facilitate any of the foregoing;

(l) any Financial Crimes or any other unlawful activity;

(m) any sort of Ponzi scheme, pyramid scheme, or multi-level marketing program;

(n) goods or services that infringe or violate any copyright, trademark, or proprietary rights under the laws of any jurisdiction;

(o) layaway systems, or annuities;

(p) counterfeit or unauthorised goods, including but not limited to the sale or resale of fake or “novelty” identification documents, and the sale of goods or services that are illegally imported or exported or which are stolen;

(q) wash trading, front-running, wash trading, spoofing, layering, churning, quote stuffing, insider trading, market manipulation or other forms of market-based fraud or deceit;

(r) purchasing goods of any type from hidden service markets (also known as “darknet” markets), or any other service or website that acts as a marketplace for illegal goods (even though such marketplace might also sell legal goods);

(s) any other matters, goods, or services that from time to time we deem to be unacceptable or of high risk, and which, for example, may be restricted by our and your bank or payment partners;

(t) any other unlawful activities which would, in our reasonable view, violate, or assist in violation of, any law, statute, ordinance, or regulation, sanctions programs administered in the countries where we conduct business, or which would involve proceeds of any unlawful activities;

(u) entities with bearer share ownership;

(v) defence industry, firearms and munitions manufacturers;

(w) nuclear energy;

(x) restricted financial services, including but not limited to credit repair, debt settlement, refinance, bail bonds, collections agencies; or

(y) transactions or business involving ivory and/or protected species.

7.2 In the event that we learn or reasonably suspect that your Account is or may be associated with any of the Prohibited Activities, we will consider it to be a violation of these terms and we may suspend or terminate your Account, and/or block/cancel transactions, restricting your access to certain products or order types, cancelling your open order or freeze your Assets immediately without notice, and we reserve the right to report any such suspected or actual Prohibited Activities to relevant law enforcement authorities. In the event that we determine, with reasonable evidence, that your Account is associated with Financial Crimes or unlawful activity as set out in clause 7.1(l), we may take the additional step of converting the Digital Payment Tokens in your account to Fiat Currency at the market price, and sending this Fiat Currency back to your bank, payment service provider, law enforcement or the appropriate authority.

8. Acknowledgements, representations and warranties

8.1 If you are a natural person, you represent and warrant that you are at least 18 years old.

8.2 You acknowledge and agree that you:

(a) are solely responsible for all results of your actions and inactions from your use of the OKX Platform, including:

• 'fat finger' input or instruction errors, including price, quantity or timing (market versus limit Order specification) errors;

• mistiming or mis‑submission of an Order or Trade instructions;

• forgetting or disclosing your Password;

• computer or network issues, including any cyber crime risks related to your computer, device or network (or the network you are utilising);

• transfer in, or withdrawal of, Assets to and from the wrong account;

• executing instructions provided by you to a third party, or by a third party to you; or

• a third party accessing and using your Account for any reason, or you transferring assets to a third party Account for any reason;

(b) will not allow any other person to use your Account, except where we permit you to do so;

(c) you will not use another person's OKX account, except where we permit you to do so; and

(d) will not disguise or interfere in any way with the IP address of the computer or device you are using to access the OKX Platform or otherwise take steps to prevent us from correctly identifying the IP address of the computer or device you are using while accessing the OKX Platform.

8.3 If you are using the Services on behalf of a person who is not a natural person (such as a company, body corporate, fund or trust) (legal entity), you represent and warrant that:

(a) the legal entity is duly organised and validly existing under the applicable laws of the jurisdiction of its organisation;

(b) you are duly authorised by such legal entity to act on its behalf, including to accept these terms on the legal entity's behalf;

(c) the legal entity agrees to be responsible to us if you do not comply with these terms; and

(d) you have not previously been suspended or removed from the OKX Platform or Services.

8.4 You represent and warrant that:

(a) you are not, and you will not transact with anyone who is, a Proscribed Person; and

(b) your actions or in‑actions from your use of the OKX Platform (including the Services and Products) are made in a legal and proper manner, and your sources of Digital Payment Tokens and Fiat Currency are not from unlawful activities.

8.5 You agree to provide, as soon as reasonably practicable when requested by us, written certification of your compliance with clause 8.4.

9. Refusal of service, restrictions and limits

9.1 We may place restrictions on, suspend or terminate the provision of the Services to you (including by imposing trading limits, suspending access to the OKX Platform, holding the processing of an Order or Trade or refusing to process an Order or Trade), or take any other action we reasonably consider necessary and appropriate (including to recover reasonable costs from you). Some of the reasons why we may take this action includes where we reasonably believe that:

(a) The information you have provided to us is false, incorrect or incomplete.

(b) You have used a Service in connection with a Prohibited Activity, or in a manner which we reasonably consider to be harmful to the overall well-being of the market.

(c) You have materially breached these terms, including your obligation to pay Fees.

(d) You may have, or are likely to have, contravened any Applicable Laws and Regulations.

(e) You pose an unacceptable level of risk, including:

• the risk that continuing to provide Services to you will cause us to contravene Applicable Laws and Regulations or a requirement of a Competent Authority; and

• the risk that you have contravened, or are likely to contravene, Applicable Laws and Regulations.

(f) You breached clause 2 or the representations and warranties you make in clause 8 are false or incorrect.

(g) You have permitted an unauthorised third party to use your Account.

(h) Your Account has a balance that needs to be reconciled for any reason.

(i) The security of your Account has been compromised (for example, an unauthorised person is attempting to gain, or has gained, access to your Account).

(j) You are using your Account credentials, Passwords or other Account information in an unauthorised or inappropriate manner.

(k) It is necessary or required in order for us to comply with Applicable Laws and Regulations or a requirement of a Competent Authority.

(l) We are unable to contact you and there has been no activity on your Account for at least 12 months.

(m) An Event of Default occurs.

(n) It is necessary to ensure the security or proper functioning of the OKX Platform. For these purposes, the proper functioning of the OKX Platform will be in jeopardy where:

• when a computer or telecommunications network ceases to operate or function as a result of an accident;

• an Event Outside Our Control occurs which affects the provision of the Services;

• when OKX's assets, your Assets, any other user's Assets or the OKX Platform are the subject of an attempted or actual malicious attack which may, among other things, result in or is likely to result in the theft or loss of such assets;

• when an event affects the proper functioning of critical systems relied upon by the OKX Platform, including the pricing system or any other system necessary for the provision of the Services;

• when we reasonably determine it necessary to comply with, or to conduct investigations in light of, our obligations under Applicable Laws and Regulations;

• when we decide to cease handling a Digital Payment Token based on the result of a Hard Fork that causes a chain split or changes to a Digital Payment Token, or a Competent authority determining that trading in the Digital Payment Token is unacceptable or would contravene any Applicable Laws and Regulations;

• when we deem that the provision of the Services cannot continue due to changes in Applicable Laws or Regulations, or any requirement imposed by a Competent Authority, any change in relevant regulatory guidance, or change in OKX policy; or

• when, for any other reason, we determine that the suspension is necessary to protect our legitimate business interests.

(o) Your use of our API is not for a legitimate purpose or is related to a Prohibited Activity, or you repeatedly violate any Order limit which applies to your use of our API.

When we place restrictions on, suspend or terminate the provision of the Services to you, we will act fairly and reasonably towards you.

9.2 If we suspend or terminate the provision of Services to you in accordance with clause 9.1, we will continue to hold your Assets (subject to any Applicable Laws and Regulations or requirement of a Competent Authority, which restricts our ability to provide the Assets to you or requires us to transfer the Assets to another person).

10. Risk statement

Introduction

10.1 This clause is not exhaustive. It is not intended to disclose or discuss in detail all of the risks associated with trading or holding Digital Payment Tokens or the use of the Services. You should ensure that your decisions are made on a well‑informed basis and you should undertake your own assessment as to the suitability of trading in Digital Payment Tokens in the light of your experience, objectives, financial resources, and your specific needs and requirements.

10.2 The market for Digital Payment Tokens is new and rapidly developing, and the risks of trading Digital Payment Tokens are not fully understood. As such, we may update this risk statement periodically to list additional risks in transacting in Digital Payment Tokens, but accept no liability whatsoever in the event that any risk is not addressed in this risk statement.

Risk warning

10.3 (Your acknowledgement and agreement as to risks) Your use of the Services, and acquisition of any Products, means that you confirm and agree that:

(a) You understand the risks associated with Digital Payment Tokens and their related transactions;

(b) You accept and assume all risks and Losses associated with the Services, Products and transactions involving Digital Payment Tokens. If required, you should seek advice from an independent financial advisor on the risks involved using the Services, acquiring any Products or transactions involving Digital Payment Tokens.

10.4 (Nature of Digital Payment Tokens)

(a) There is no assurance that a person who accepts Digital Payment Tokens as a form of payment, or a store of value, will continue to do so in future.

(b) Digital Payment Tokens are generally considered a high-risk asset class.

(c) The nature of Digital Payment Tokens may be very complex, and their terms, features, and/or risks may not be readily or fully understood due to the complex structure, novelty and reliance on technological features.

10.5 (Value of Digital Payment Tokens and the risk of loss)

(a) The value of Digital Payment Tokens is highly unpredictable, with significant price fluctuations within short period of time, and may be zero. You can lose all, or a substantial portion, of the value of Digital Payment Tokens in a short period of time. You should only invest capital you can afford to lose.

(b) There is a risk of significant economic loss when buying, selling, holding, or investing in Digital Payment Tokens and engaging in their related transactions.

(c) The value of Digital Payment Tokens is not guaranteed or backed by any government, and may not be backed by any intrinsic asset value or assets supporting their price.

(d) The use of instructions in relation to Orders may not necessarily limit losses to the expressed amount and market conditions may make it impossible to Fill an Order or to obtain the limit price.

(e) Trading in Digital Payment Tokens is not appropriate for a person with limited resources, limited investment experience, or a low risk appetite to investment or trading losses.

10.6 (Past performance) The value of Digital Payment Tokens can go up or down. Any data on the past performance of a Digital Payment Token does not guarantee, and is not a reliable indicator of, future performance.

10.7 (Availability of Digital Payment Tokens)

(a) The value of a Digital Payment Token may be derived from the continued willingness of users to trade in the Digital Payment Tokens, which may result in the potential for permanent and total loss of value of a particular Digital Payment Token should the market for it disappear. Thinly traded or illiquid markets have an increased potential risk of loss as a result of the enhanced volatility, and you may not be able to establish or liquidate positions in a Digital Payment Token when desired, at favourable prices or at all.

(b) A Digital Payment Token may change or otherwise cease to operate as expected due to changes made to or using its underlying technology, including by way of cyber-attack, Fork or Hard Fork. Such changes are outside our control and may dilute the value of a user's Digital Payment Token position and/or distribute the value of a user's Digital Payment Token position to another Digital Payment Token, and may impact our ability to provide Services for the new Digital Payment Token.

10.8 (Availability of Services risk) We do not guarantee that the Services will be available at any particular time, or that the Services will not be subject to unplanned service outages, network congestion or any other Event Outside Our Control. It may not be possible for you to buy, sell, store, transfer, send or receive Digital Payment Tokens when you wish to.

10.9 (Liquidity risk) When there is insufficient liquidity in the market it may be difficult or nearly impossible to liquidate a position or you may only be able to liquidate a position at a loss. This may be caused by many reasons, including the absence of buyers, limited buy/sell activity, or underdeveloped secondary markets.

10.10 (Currency and conversion risk)

(a) Trades may be executed in a currency different to the currency that you deposit in your Account. You should research and be aware that the value of any currency may fluctuate and such fluctuation may lead to loss. This means that there is a risk that the movement in an exchange rate may have an adverse effect on any gain or loss achieved from any Trade.

(b) If you convert Digital Payment Tokens following the execution of an Order or where an Order is denominated in a particular Digital Payment Token other than your primary reference Asset, there is a risk that, if the markets move against your position, the net proceeds may be significantly less than the initial amount in your primary reference Asset, and any income or gains may be entirely negated.

10.11 (Safeguarding risk: Digital Payment Tokens and Fiat Currency)

(a) Please review the safeguarding risks for users of OKX Singapore here:

10.12 (Financial Crime and cyber crime risks)

(a) The nature of Digital Payment Tokens means that they may be exposed to an increased risk of Financial Crime or cyber-attack, including to malware, hacking, phishing, double spending, smurfing, spoofing, sybil attacks, social engineering, majority-mining, consensus-based, or other mining attacks, misinformation campaigns, distributed denial of services, and Forks.

(b) The transfer of Digital Payment Tokens into a digital (hot) wallet exposes the Digital Payment Tokens to the risk of loss from, amongst other things, security breaches from cyber-attacks that hack and steal Digital Payment Tokens (including those described in clause 10.13(a)). There is limited, or in some cases no, mechanism for the recovery of lost or stolen Digital Payment Tokens.

(c) There is a genuine risk that unauthorised third parties may gain access to your Account and make transaction without your knowledge or authorisation, whether by obtaining control over your Account or the computer or device you use to access the OKX Platform, Services or your Account.

10.13 (Technology risk)

(a) Understanding Digital Payment Tokens may require advanced technical knowledge. Digital Payment Tokens are often described in exceedingly technical language that may require a comprehensive understanding of applied cryptography and computer science in order to appreciate inherent risks. The listing of a Digital Payment Token on the OKX Platform does not indicate our approval or disapproval of the underlying technology regarding that Digital Payment Token and should not be used as a substitute for each user's understanding of the risks associated to that Digital Payment Token.

(b) The software protocols and governance structures that underlie Digital Payment Tokens are often typically open source projects and/or rely on various "open" or decentralized governance models, which may depend on autonomous agents or anonymous or pseudonymous actors:

• the development and control of such Digital Payment Tokens is outside of our control;

• such software protocols are subject to sudden and dramatic changes that might have a significant impact on the availability, usability or value of a specific Digital Payment Token;

• it may be difficult to anticipate or mitigate adverse governance decisions or changes to Digital Assets, creating additional and often unknown risks.

(c) The nature of Digital Payment Tokens means that technological difficulties experienced by us may prevent your access to, or use of, Digital Payment Tokens. We may experience sophisticated cyber-attacks, unexpected surges in activity or other operational or technical difficulties that may cause interruptions to the Services, or may result in Digital Payment Tokens being lost and/or stolen. You should understand that the Services may experience operational issues that lead to delays. By using the Services, you agree to accept the risk of transaction failure resulting from unanticipated or heightened technical difficulties, including those resulting from sophisticated attacks.

(d) Digital Payment Tokens are dependent upon new technologies, including distributed ledger technologies for the purposes of (amongst other things) anonymity, irreversibility of transactions, accidental transactions, transaction recording and settlement.

(e) Digital Payment Token transactions cannot be reversed. Once a user sends a Digital Payment Token to a wallet address outside of the OKX Platform, there is a risk that the user may lose access to the Digital Payment Token indefinitely. For example:

• A wallet address may have been entered incorrectly and the true owner of the wallet address may never be discovered, or a wallet address may belong to an entity that will not return the user's Digital Payment Tokens or which will only do so following action on the part of the user, such as verification of their identity.

• A user may lose their private key for external wallet addresses. For example, the private key may be backed up on paper and subsequently lost or stolen, or the private key may be hacked or stolen.

(f) The person in possession of a private key for an external wallet address may be deemed to own the Digital Payment Tokens on that basis.

(g) A potential risk arises if a single entity acquires control of 51% of a blockchain network’s computing power (hash rate). This “51% attack” could allow the controlling party to spend the same Digital Payment Tokens more than once, thereby undermining confidence in blockchain networks as stores of value and mediums of exchange. A successful attack of this nature could result in a significant decline in Digital Payment Token prices.

(h) The use of the OKX Platform on a jailbroken device may compromise security and lead to fraudulent transactions. You may suffer losses as well as a termination of the Services.

10.14 (Legal and market risks)

(a) A user is responsible for complying with the Applicable Laws and Regulations and is solely responsible for determining which laws may apply to their transactions, including any applicable tax laws. A user is solely responsible for reporting and paying any taxes arising from its use of the Services.

(b) Due to the relatively recent development of Digital Payment Tokens, banks and other Competent Authorities have different views as to the risks associated with funds generated from the buying and selling of Digital Payment Tokens or may have a very low tolerance for risk. Accordingly, a user's bank may freeze its account or reject any incoming funds if the user's bank concludes that such funds are the result of buying or selling Digital Payment Tokens.

(c) You may suffer losses as a result of value depreciation of a Digital Payment Token you paid as a result of controls imposed by a Competent Authority. Repayment or payment of any amounts due to you may be delayed or even prevented by controls or other actions imposed by government or regulatory authorities over Digital Payment Tokens and/or their ecosystem that these Competent Authorities control or regulate.

(d) Digital Payment Tokens may, either because of their inherent design or through network events, not be a fixed supply. If and when additional Digital Payment Tokens are created, the particular Digital Payment Token’s price may decline due to inflationary effects of adding additional Digital Payment Tokens to the total available amount of assets in the market.

(e) At any point in time, one or more persons may directly or indirectly control significant portions of the total supply of any particular Digital Payment Token. These persons are often referred to colloquially as “whales”. Whether acting individually or collectively, these whales may have significant impact, and may be able to influence or cause significant market events that may have a detrimental effect on price, value or functionality of Digital Payment Tokens. Furthermore, these whales or other network participants and users may make decisions that are not in your best interest as an investor of Digital Payment Tokens.

10.15 (Regulatory risk)

(a) Digital Payment Tokens activities conducted in certain jurisdictions may be unregulated or subject to limited regulation. Digital Payment Tokens regulation is evolving in many jurisdictions. New or amended regulations may restrict Digital Payment Tokens’ usage or otherwise affect demand, which could influence prices. Additionally, banks and other financial institutions may refuse to process funds for Digital Payment Token-related transactions or maintain accounts for parties dealing in Digital Payment Tokens. As a result, you may be impeded from converting Digital Payment Tokens into fiat currency.

(b) Any regulatory changes or actions by a Competent Authority may adversely affect the use, transfer, exchange and value of a Digital Payment Token.

(c) The domestic government of a user may make it illegal for the user to trade Digital Payment Tokens.

10.16 (Stop loss)

(a) A Stop Order is an offer to deal if our quote becomes less favourable to you. A Stop Order is generally placed to provide some risk protection, for example in the event of your Trade moving into loss, and can be used to either open or close a Trade. Each Stop Order has a specific stop level, set by you. Your Stop Order will be triggered if our bid price (in the case of an Order to sell) or our offer price (in the case of an Order to buy) moves against you to a point that is at or beyond the level specified by you. Notwithstanding the specific stop level set by you, we may be required by Applicable Laws and Regulations to close or part close a Trade prior to your Stop Order being triggered.

(b) You agree and understand that Stop Orders will not necessarily limit your losses to the intended amounts, since market conditions may make it impossible to execute such Orders at a price close to your intended stop price or at all. In extremely volatile markets, the price of a Digital Payment Token may fall rapidly through your Stop Order price and you may suffer losses well in excess of the amount realised had your Stop Order been executed at the Stop Order price.

10.17 (Taxation risk) The tax characterisation of Digital Payment Tokens is uncertain. You must seek your own tax advice in connection with respect to any transactions you conduct with us.

10.18 (Operational risk) Operational risk comes from possible malfunctions of our systems, for example, resulting from scheduled or unscheduled downtimes, internal systems failures or hacks. You may be (temporarily) unable to trade as a result of these malfunctions or, in case of a hack or other forms of cybercrime, lose (part of) the Digital Payment Tokens deposited with us. We do not guarantee that the Service will be available at any particular time of that the Service will not be subject to unplanned service outages or network congestion. It may not be possible for you to buy, sell, store, transfer, send or receive Digital Payment Tokens when you wish to do so

10.19 (Other risks) Website and internet pages, investor relations releases, oral or written outlooks, presentations, audio and video recordings of events, and other publications from websites may contain optimistic, forward-looking statements that reflect our and our management’s current views with respect to prospective projects and events. Certain words, including but not limited to, “anticipate,” “assume”, “believe”, “estimate”, “expect”, “intend”, “may”, “plan”, “project”, and “should”, as well as other expressions that often identify forward looking statements. These statements are subject to risks, uncertainties, and changes due to many factors, including but not limited to: changes in Digital Payment Token and Fiat Currency exchange rates, and commodity prices; the introduction of new and/or competing technology and ideas; increased market incentives; and a decline in demand for current Services or other products.

11. Fees

11.1 Fees apply when you use the OKX Platform and the Services, or acquire a Product. We tell you about these Fees when you apply for, or enter into, an Order / Transaction. These Fees are set out on the

once you log in to your Account.

11.2 We may change the Fees payable (including by changing the amount of a Fee, or introducing a new Fee or removing an existing Fee) by giving you reasonable prior notice to you (unless change occurs as a result of the Applicable Laws and Regulations or a requirement of a Competent Authority, in which case we might give you notice when the change occurs).

11.3 Unless we otherwise agree, you agree that we have the right to automatically deduct any Fees you owe directly from the Assets in your Account and without prior notice to you.

12. Event of Default

12.1 If an Event of Default occurs:

(a) any delivery, payment or other obligation owed by you to any other party (including any other user or us) pursuant to these terms, will immediately mature, accrue or otherwise be accelerated so as to require performance of your obligations on the date of such Event of Default (Accelerated Obligations); and

(b) without limiting any rights that accrue to us under these terms, we will be entitled to take any such action we deem necessary (acting reasonably) to protect our legitimate business interests and discharge the Accelerated Obligations (including to closing any open trading positions, liquidating assets in your Account to repay any amounts or other liquidatable obligations you owe to us, and transferring Assets to third parties in accordance with any Applicable Laws and Regulations or requirement of any Competent Authority).

13. Unclaimed property

13.1 If you hold any Assets in your Account, and there has been no activity on your Account for at least 12 months, we will take reasonable steps to locate you using the contact information available to us.

13.2 If we are unable to locate you, we reserve the right (but shall have no obligation) to:

(a) close your Account and end our contract with you; and

(b) if your Account shows a credit balance, return your Assets to you in accordance with clause 2.13.

14. Licence we grant to you

14.1 We grant to you a limited, non‑exclusive, non‑transferable license to access and use the OKX Platform and Services, solely for approved purposes as permitted by us. You agree that you will not copy, transmit, distribute, sell, license, reverse engineer, modify, publish, or participate in the transfer or sale of, create derivative works from, or in any other way, exploit the OKX Platform, or any of our Services or Products.

14.2 You agree that:

(a) all rights, title and interest in the OKX Platform and Services, and any associated software, website and technology, and including all intellectual property rights in those things, are and will remain with us;

(b) no right or interest in the OKX Platform or Services is conveyed other than the limited license granted under clause 14.1;

(c) the OKX Platform and Services are protected by the copyright and other intellectual property laws;

(d) all rights not expressly granted in these terms are reserved.

15. Limitation of liability, indemnities and disclaimer of warranties

Exclusion of liability

15.1 Neither OKX or any of its Related Parties will be liable for any Loss arising, directly or indirectly, from:

• any dispute between you any other user;

• your breach of these terms;

• your violation of any Applicable Laws and Regulations; or

• any of your acts or omissions, or another person using or trading on your Account (except where it is our fault that the third party has done so),

and you release and waive any right to claim any such Loss from OKX or any of its Related Parties.

15.2 Neither OKX nor you will be liable for any delay or failure to perform any of their obligations under these terms caused by an Event Outside Our Control.

Limitation of liability

15.3 To the extent permitted by law:

(a) we do not accept liability for any Loss or damage, however caused (including through your negligence), which you may suffer in connection with your use of the OKX Platform or the Services which arises out of:

• the occurrence of any interference with, or damage to, your computer, device or other technological systems used in connection with your use of the OKX Platform or the Services; or

• any special, indirect or consequential Loss or damage (including economic loss, loss of revenue or profit, loss or damage to data, loss of contract or loss of opportunity);

(b) any implied conditions, warranties, guarantees, rights, remedies, liabilities or other terms that would impose any liability or obligation on OKX are expressly excluded under these terms.

15.4 To the extent permitted by law, we have no liability for:

(a) confirming that your Account is opened;

(b) not exercising reasonable skill and care in determining your eligibility to use the OKX Platform or the Services, or assessing any application made by any person for the OKX Platform, Services or Products;

(c) any Loss or damage that you may suffer because of any Event Outside Our Control. In such an event, we reserve the right to cancel or suspend the OKX Platform or the Services without incurring any liability.

Indemnities

15.5 You agree to indemnify and hold each other user, OKX, our Related Parties and our Related Personnel harmless from any liabilities, claims, Losses or demands arising out of your fraud.

15.6 Without prejudice to clause 15.5, you also agree to indemnify and hold harmless each other user, OKX, our Related Parties and our Related Personnel, from and against any and all losses arising from or in connection with:

(a) any falsehood or inaccuracy contained in any information you provide us;

(b) your use of, or conduct in connection with, your Account, the Services and the OKX Platform;

(c) your failure to perform any of your material obligations under these terms;

(d) a material breach by you of these terms and/or our enforcement of the terms connected to the material breach;

(e) your violation of any Applicable Laws and Regulations;

(f) your violation of the rights of any third party;

(g) any third party claim related to your use of the Service(s);

(h) any investigation, claim, suit, action or other proceeding against us relating to or arising out of your use of the Service(s) by a governmental authority or regulatory or self‑regulatory agency or organisation in any applicable jurisdiction(s);

(i) any breach by you of any of the representations, warranties and undertakings made by you to us under these terms; or

(j) another person using or trading on your Account (whether or not authorised by you), except where it is our fault that they have done so,

(other than to the extent that any of these things arise due to our gross negligence, fraud or wilful misconduct).

15.7 If you are required to indemnify a person pursuant to clauses 15.5 and 15.6, we will have the right (acting reasonably) to control any action or proceeding and to determine whether it wishes to settle and, if so, on what terms.

Disclaimer of warranties

15.8 The Services, and any information or materials provided by OKX, are provided on an “as is” and “as available” basis.

15.9 While we take reasonable steps to ensure that the Services, and any of the information and materials we provide, are free from defects and error‑free, to the extent permitted by law, we do not represent or warrant:

(a) that the Services, any interface used to access the Services, the OKX Platform or any information or materials provided or made available by OKX are accurate, complete, reliable, current, error-free, free of viruses or other harmful components, or any other defects;

(b) that any Order will be executed, accepted, recorded or remain open;

(c) the accuracy, completeness, reliability of any content.

15.10 You understand and agree that we will not be liable for any Losses or damages arising out of or relating to:

(a) any inaccuracy, defect or omission of any pricing information relating to a Digital Payment Token, or any interruption, error or delay in any such data being displayed or transmitted on the OKX Platform (other than to the extent that the Loss or damage is due to our gross negligence, fraud or wilful misconduct);

(b) another user's actions, omissions or breach of these terms;

15.11 We take all reasonable steps to ensure the security and confidentiality of information and to provide a safe network environment to users. However we cannot ensure, warrant or guarantee:

(a) the security or confidentiality of information transmitted to, or received from, OKX through electronic means, which includes the internet, wireless connection, email, phone, and SMS, since OKX has no way of ensuring that the transmission of such information is protected at all times. If you have reason to believe that your data is no longer secure, you should contact OKX at the email address, mailing address or telephone number published on the OKX Platform or as notified to you from time to time; or

(b) the OKX Platform, or its servers, are free of viruses or other potentially harmful factors. Therefore, you should use the industry’s recognized software to check and kill any virus in the files downloaded from the OKX Platform.

15.12 Any comments published by a user are provided by the user. We do not endorse, or otherwise take any responsibility for, those comments.

15.13 OKX does not own or control any of the protocols that are used in connection with Digital Payment Tokens and their related networks. Accordingly, OKX is not liable in respect of such protocols or any change in the value of any Digital Payment Token (whether as a result of a Fork or any similar changes to a Digital Payment Token's protocol or otherwise), and OKX makes no guarantees regarding the security, functionality, or availability of such protocols.

15.14 We are not obliged to provide any adaptations, enhancements, and/or modifications to the materials and information provided on the OKX Platform. This means, for example, that you may have an out-of-date version of the OKX app, and new features may not be incorporated to the version of the app you use. It is your responsibility to ensure you update and download applicable updates and versions.

16. How we will communicate with you

16.1 The Services are fully digital services accessible through the OKX Platform. By using, or making an application for, our Services (including your Account(s)), you agree to receive communications (such as notices and confirmation of Orders and Trades) in digital form only (including via email, SMS or through the OKX Platform with a copy of, or hyperlink to, the relevant communication).

17. General

17.1 (Information contained on the OKX Platform) While we have made reasonable efforts to ensure the accuracy of the information on the OKX Platform, the information is subject to change without notice and is provided for the sole purpose of assisting users to make independent decisions. We have taken reasonable measures to ensure the accuracy of the information on the OKX Platform; however, we do not guarantee the accuracy, suitability, reliability, completeness, performance and/or fitness for purpose of the content of any Services available through the OKX Platform, and will not accept liability for any Loss or damage that may arise directly or indirectly from the content or your inability to access the OKX Platform, for any delay in or failure of the transmission or the receipt of any instruction or notifications sent through our platform. We will not have any liability for the use or interpretation of such information.

17.2 (You are responsible for the devices and services you use to access our Services) You are solely responsible for preparing devices and bearing all costs relating to the devices and services you use to access our Services, including any computer or mobile device and internet access costs (including internet fees, rental charges and mobile data fees).

17.3 (Continuity and availability of Services) We take all reasonable steps to ensure that our electronic equipment and systems function properly during its usual operating hours. Despite this:

(a) Services may be unavailable when we undertake scheduled system maintenance (as announced on the OKX Platform);

(b) sometimes the changes that we make are in order to comply with Applicable Laws and Regulations or to maintain the overall well‑being of the market; and

(c) the continuity and security of the Services may be impacted by Events Outside Our Control, or by changes we need to make as a result of changes to Applicable Laws and Regulations or to maintain the overall well‑being of the market (which mean that we need to make changes to the OKX Platform, Services, these terms, and our policies and rules). If these things occur, we reserve the right to suspend, cancel or terminate the Services without incurring any liability.

We do not guarantee that the Service will be available at any particular time of that the Service will not be subject to unplanned service outages or network congestion. It may not be possible for you to buy, sell, store, transfer, send or receive Digital Payment Tokens when you wish to do so.

17.4 (Assignment and transfer of business) You may not assign any part of these terms without our prior written consent but we may assign the business relationship between you and OKX to any Related Party or any other third party without notice to you (this includes your Account, Assets, liabilities and Protected Data).

17.5 (Governing law and disputes) These terms are governed by the law in force in Singapore. For time sensitive matters, either party may seek injunctive relief from the courts exercising jurisdiction in Singapore, and any court that may hear appeals from any of those courts. In the event of any other dispute, controversy, difference or claim, including the existence, validity, interpretation, performance, breach or termination of the Terms or any dispute arising out of or relating to the Terms (the “Dispute”), the parties shall:

(a) First refer the Dispute to proceedings at the Singapore International Mediation Centre (the “SIMC”) in accordance with the Singapore International Mediation Centre Mediation Rules in force for the time.

(b) If the Dispute has not been settled upon the signing of a settlement agreement within ninety (90) days following the filing of a request for mediation, or within such extended period as may be agreed by the parties, such Dispute shall be referred to and finally resolved by arbitration in Singapore administered by the Singapore International Arbitration Centre (“SIAC”) under the Arbitration Rules of SIAC in force when the Notice of Arbitration is submitted. The law of this arbitration clause shall be the laws of Singapore.

(c) You agree that the seat of arbitration shall be Singapore. The number of arbitrators shall be three (3). We shall appoint one (1) arbitrator and you shall appoint one (1) arbitrator. The third arbitrator shall be appointed by the Chairman of the SIAC. Such arbitrators shall be freely selected, and the parties shall not be limited in their selection to any prescribed list. The arbitration proceedings shall be conducted in English.

(d) You agree that we shall not be required to give general discovery of documents, but may be required only to produce specific, identified documents which are relevant and material to the outcome of the Dispute.

(e) Any arbitral award shall be final and binding upon the parties hereto and shall be enforceable in any competent court which has jurisdiction.

17.6 (No Class Action or Litigation) You agree to resolve any and all disputes with OKX on an individual basis through mediation and/or arbitration in the processes set out in clause 17.5 instead of as part of any class action or representative litigation.

17.7 (Separability) In the event that any provision of these terms should be determined to be unenforceable or invalid to any extent by a court of competent jurisdiction, such provision shall be deemed to be modified as needed to ensure its enforceability to the maximum extent permitted under the law and shall not affect the validity and enforceability of any other remaining provisions.

17.8 (Complaints) If you want to make a complaint about OKX, you can contact a Customer Services representative at our Support Centre. When you contact us, please provide us with your name and email address and any other information we may need to identify you, and the transaction on which you have feedback, questions, or complaints.

Part B Digital currency exchange

18. Fiat to crypto, crypto to fiat, and crypto to crypto conversions

18.1 You can convert fiat to crypto, crypto to fiat, and crypto to crypto using OKX’s Convert Service or Spot Service.

18.2 When using the Convert Service (Convert Service):

(a) You must select the two assets (fiat or crypto). You may enter the amount of the asset you wish to convert or the amount of the asset you wish to receive in exchange. Once you do so, we will provide you with a rate for the conversion. If you accept that rate, we will execute the conversion and this will be reflected in your Account.

(b) Convert transactions are completed on an over-the-counter basis and not on the spot market. This means that the rate you accept will be honoured without slippage.

(c) A spread is built into the rate for each conversion.

18.3 When using the Spot Service (Spot Service):

(a) OKX offers, and users may access trading services for various asset pairs. Orders you place are matched automatically with OKX Singapore, according to pre-established criteria. While the counterparty to your trade shall be OKX Singapore, your orders may only be partially filled if OKX Singapore does not have sufficient liquidity at the moment of your trade and OKX Singapore may fill your order through multiple liquidity sources.

(b) The Fees applicable to the Spot Service are set out in accordance with clause 11. Depending on the type of Order you place and the liquidity available to OKX Singapore, you may be exposed to slippage.

19. Trading Bots

General terms for Bots

19.1 This clause 19 applies if we make available to you the Spot Grid Bot (the Bots) as Services on the OKX Platform and governs the use of the Bots.

Spot Grid Bot

19.2 (Purpose and Functionality)

(a) The Spot Grid Bot is an automated trading tool that facilitates the execution of buy and sell orders at predefined intervals within a user-specified range (Trading Range).

(b) The core strategy of the Spot Grid Bot is to capitalise on price fluctuations within the Trading Range by systematically buying at lower prices and selling at higher prices.

19.3 (Risk Acknowledgement)

(a) You acknowledge that the Spot Grid Bot does not guarantee profits and may incur losses, including in scenarios of significant market downturns, low liquidity, or sudden price movements.

(b) You should not interpret Bot tools or documentation as tailored financial advice, and acknowledge that our Bots only service you on an execution-only basis. Consultation with a licensed financial advisor is recommended to determine the suitability of automated trading strategies.

(c) You acknowledge and accept that the use of the Spot Grid Bot involves certain risks, including but not limited to:

• technical failures beyond our reasonable control, including delays in execution or system outages;

• misconfiguration of bot parameters leading to suboptimal performance or unintended losses;

• high market volatility causing buy or sell orders to remain unexecuted or executed at unfavourable prices;

• incremental trading fees due to frequent transactions in volatile markets;

• limitations in our ability to fill certain orders, depending on the available liquidity and pricing; and

• any API or third party assistance you employ in conjunction with the bot.

(d) You further acknowledge that:

• the Spot Grid Bot relies on market conditions to execute predefined trades. A lack of sufficient liquidity in the selected trading pair may cause delays or failures in completing orders;

• during periods of rapid price movement, trades executed under take-profit (TP) or stop-loss (SL) settings, which use market orders, may result in in diminished profitability or unintended losses due to slippage or unfavourable execution prices;

• fees associated with executing frequent orders within a grid can accumulate significantly, potentially reducing overall returns. You are responsible for reviewing the fee structure prior to enabling the bot; and

• external disruptions, such as exchange downtimes or market suspensions, may render the bot inoperable without prior notice.

19.4 (Operational Conditions)

The Spot Grid Bot will cease operations under the following conditions:

• the market price moves outside the specified Trading Range;

• your configured stop-loss (SL) or take-profit (TP) levels are triggered;

• you manually stop the Bot;

• your order, placed through the Bot, does not meet our minimum order amount, as updated from time to time; and

• fail-state conditions, such as low liquidity preventing order execution or the underlying cryptocurrency being delisted or suspended from trading, which are updated by us from time to time.

General Provisions applicable to Bots

19.5 We reserve the right to suspend or terminate the Spot Grid Bot in accordance with clause 9 of these terms.

19.6 You agree to the following responsibilities when using the Bots:

(a) you must personally carefully review and configure the operational parameters of the Bot, including but not limited to initial order amount, safety order amount, price steps, the Trading Range, grid quantity, and investment amount;

(b) you are responsible for monitoring the performance of the Bot, and reviewing and updating the Bot’s parameters to align you’re your financial goals and risk tolerance; and

(c) you should actively monitor the Bot's activity to ensure alignment with personal investment goals and market conditions.

19.7 We take no responsibility for the parameters input by users (or make any suggestion as to appropriateness of the parameters) or monitoring of the Bot trading performance.

19.8 You acknowledge that:

(a) the Bots do not facilitate the transfer, remittance, or settlement of funds or Digital Payment Tokens between users or third parties. The Bots do not give you additional functionality to enable, manage, or control the movement of fiat currency or stablecoins (including USDT and USDC), nor do they create or maintain a right for you to receive or redeem such instruments;

(b) the Bots operate solely on an execution-only basis, interacting with order books within the OKX Platform to execute market trades as specified by you alone. All functionalities provided by the Bots are limited to facilitating algorithmic trading based on your parameters; they do not include or involve:

• the provision or operation of a payment system, including clearing, settling, or authorising payment transactions involving fiat currency or stablecoins;

• the establishment of a non-cash payment facility since the Bots do not facilitate the payment or receipt of money or any other value between parties; or

• custodial or depository functions, as the Bots do not hold, control, or transfer user funds or Digital Payment Tokens in any capacity outside the trading functions provided on the OKX platform;

(c) the potential integration of stablecoins in your trading strategies through the Bots does not alter this characterisation. Any use of such stablecoins is incidental to executing spot Digital Payment Token trades and remains subject to your direct control and authorisation through the OKX Platform’s trading account infrastructure;

(d) while the Bots are free to create and use, trading fees apply to each transaction executed by the Bots. These fees will be automatically deducted from your account balance and may cumulatively impact returns, especially in high-frequency trading scenarios; and

(e) you acknowledge that orders placed via the Bots may not execute at the intended price due to slippage, fee deductions or rapid market fluctuations. This includes scenarios where partially filled orders are completed at varying price points, potentially increasing costs or reducing returns;

(f) you have read and understood the FAQs pertaining to the Bots and this clause 19;

(g) you accept the risks associated with automated trading, and it is your responsibility to assess whether automated trading aligns with your financial objectives and risk tolerance, and continue to do so throughout the Bots lifecycle;

(h) you are solely responsible for configuring and monitoring the Bots, and ensuring its parameters remain appropriate as market conditions evolve;

(i) the Bots operate based on algorithmic trading, which may encounter unforeseen anomalies or errors. It is your responsibility to implement appropriate risk management controls, such as setting stop-loss orders and regularly reviewing Bot performance, to mitigate potential adverse outcomes; and

19.9 Without limiting clause 15, we make no representations or warranties regarding the performance of the Bots and disclaim all liability for any losses incurred through their use.

19.10 You agree to hold us harmless for losses arising from:

• user misconfiguration;

• technical failures or outages beyond OKX’s reasonable control;

• third party APIs, or assistance you utilise in connection with the Bots; and

• market conditions, including volatility or illiquidity.

19.11 Without limiting clause 9, we reserve the right to:

(a) suspend Bot operations or cancel outstanding orders during periods of high market stress, or if another material risk is identified to protect the overall platform stability and users; and

(b) to update Bot-related features to comply with regulatory or reasonable commercial requirements without prior user notice, where reasonably necessary.

19.12 We endeavour to execute instructions in connection with the Bots, but do not guarantee that the instructions will be wholly or partially executed or will be executed by a certain time or at a certain price. Without limiting clause 15, we shall not be liable for any loss which may arise due to unfulfilled Bot orders or instructions due to technical issues, faults or other errors.

19.13 Bots are subject to technical constraints, including but not limited to:

(a) delays caused by network congestion or exchange server interruptions;

(b) unintended behaviour arising from software updates or third-party API malfunctions;

(c) jurisdictional access issues depending on where you are accessing the Bots; and

(d) loss of data or transaction records due to unforeseen technical failures.

We will take reasonable steps to mitigate such issues but disclaim liability for losses stemming from technical limitations beyond our reasonable control, without limiting the provisions set out in clause 15.

19.14 Without limiting your obligations under clause 15, you agree to indemnify and hold harmless OKX (and each of our officers, directors, members, employees, agents and affiliates) from any claim, demand, action, damage, loss, cost or expense, including without limitation reasonable legal fees, arising out or relating to your use of, or conduct in connection with, the Bots and/or your violation of any rights of any other person or entity or of any laws and regulations including but not limited to anti-money laundering and countering the financing of terrorism laws and regulations.

19.15 Without limiting your obligations under clause 4.5, you are solely responsible for ensuring compliance with all applicable tax, legal, and regulatory requirements arising from their use of Bots, including reporting gains or losses under local tax laws.

19.16 Any tutorial, FAQs, videos, guidelines or templates made available on our platform is for illustration purposes only and should not be treated as personal and/or financial advice.

19.17 Examples or past performance of any trading strategies deployed by the Bots are not indicative of future Bot performance and results. We do not represent that the use of a Bot will be profitable.

Part C How to interpret these terms

20. Definitions

In these terms, unless otherwise specified, the words in the table have the following meanings attributed to them:

Interpretation

20.1 In these terms, unless otherwise specified, references to:

(a) a “party” means either OKX or you, and “parties” means both OKX and you;

(b) “writing” includes any record capable of being published, whether or not in electronic form;

(c) a “person”, whether capitalised or not, will include a natural or legal person, as the context requires;

(d) “clauses”, "Parts" and “schedules” are to the clauses, Parts and schedules of these terms respectively;

(e) “including”, “include” and "such as” or any similar expression in any phrase will be construed as illustrative only and are not words of limitation;

(f) a “day”, “week”, “month”, “year” are to be construed by reference to the Gregorian calendar;

(g) an act or course of conduct will include positive acts and omissions; and

(h) terms importing the singular include the plural and vice versa.

20.2 Where a word or expression is given a particular meaning, other parts of speech and grammatical forms of that word or expression have a corresponding meaning.

20.3 The table of contents and the headings of clauses and Parts are provided for convenience only and will not affect the interpretation of these terms.

20.4 Unless otherwise defined in these terms or unless the context requires otherwise, terms defined in the Applicable Laws and Regulations have the same meaning as in the Applicable Laws and Regulations.

20.5 Any translation of these terms or other documents is provided for convenience only and may not accurately represent the information contained in the original English. In the event of inconsistency, the English language version of these terms or other documents will prevail.