Support center
Here to help you 24/7
Top questions
How do I find my deposit address and tag/memo/comment?
Updated on May 15, 202553,478
How do I find my user ID (UID)?
Updated on Apr 4, 2025114
How do I verify an individual account?
Updated on May 16, 202527,339
Why hasn't my withdrawal arrived in the account?
Updated on Jun 18, 202517,509
How do I create passkeys? (app)
Updated on Apr 30, 20258,823
Getting started
How do I link an authenticator app?
Updated on Jun 17, 202513,475
How do I make a deposit? (app)
Updated on Jun 4, 2025118,907
How do I make a withdrawal? (app)
Updated on Jun 11, 20254,053
Why hasn't my deposit been credited?
Updated on Jun 18, 202512,123
Why hasn't my withdrawal arrived in the account?
Updated on Jun 18, 202517,509
FAQ
View more