FAQ
Account management and security
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 4, 2025115
- How do I register an account on OKX?Published on May 23, 2024Updated on Jun 10, 202520,410
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Jun 17, 202513,478
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Apr 30, 20258,826
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Apr 30, 20253,253
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 20, 20253,520
- What is sub-account?Published on Aug 22, 2023Updated on Apr 1, 20251,567
- How do I change my email?Published on Sep 6, 2023Updated on Jun 17, 20253,403
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jun 17, 20251,763
- How do I change my phone number?Published on Sep 7, 2023Updated on Jun 17, 202512,112
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Apr 1, 202512,389
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 8, 20256,038
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Jun 20, 20252,767
- How do I download my account statements?Published on Nov 6, 2024Updated on May 27, 202523
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025370
Showing 1-15 of 29 articles