FAQ
Account management and security
- How do I find my user ID (UID)?Published on Mar 20, 2025Updated on Apr 4, 2025115
- How do I register an account on OKX?Published on May 23, 2024Updated on Jun 10, 202520,404
- How do I link an authenticator app?Published on Aug 29, 2023Updated on Jun 17, 202513,476
- How do I create passkeys? (app)Published on Aug 16, 2023Updated on Apr 30, 20258,824
- How do I create passkeys? (web)Published on Aug 16, 2023Updated on Apr 30, 20253,252
- How do I change my authenticator app?Published on Sep 11, 2023Updated on May 20, 20253,520
- How do I change my email?Published on Sep 6, 2023Updated on Jun 17, 20253,402
- Disabling cloud sync on your authenticator appPublished on May 12, 2023Updated on Jun 17, 20251,761
- How do I change my phone number?Published on Sep 7, 2023Updated on Jun 17, 202512,110
- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Apr 1, 202512,388
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on May 8, 20256,028
- How do I download my account statements?Published on Nov 6, 2024Updated on May 27, 202523
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Apr 1, 2025370
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Jun 20, 2025339
- How do I change my login password?Published on Aug 22, 2023Updated on May 30, 202517,620
Showing 1-15 of 27 articles